Privacy Policy

Last updated: January 26, 2026

WiredWrong® operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience.

This Privacy Policy explains how personal information is collected, used, and disclosed when you visit, use, or make a purchase through our services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to personal information.

By using any of the services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

Personal information refers to information that identifies or can reasonably be linked to you. It does not include information that has been anonymised or de-identified.

Depending on how you interact with the services, we may collect:

  • Contact details such as name, billing address, delivery address, phone number, and email address
  • Payment and transaction details processed securely by third-party providers
  • Account information such as preferences and settings where applicable
  • Order history including items viewed, purchased, returned, or cancelled
  • Customer support communications
  • Device and usage information including browser type, IP address, and interaction data

Personal Information Sources

  • Information provided directly by you
  • Information collected automatically through the services
  • Information collected by service providers acting on our behalf
  • Information received from partners or third parties where permitted by law

How We Use Personal Information

Personal information may be used to:

  • Process payments and fulfil orders
  • Provide customer support and respond to enquiries
  • Manage accounts and transactions
  • Improve and personalise the services
  • Send service-related communications
  • Comply with legal and operational obligations

Marketing Communications

Where permitted, we may send promotional communications. You can opt out of marketing emails at any time using the unsubscribe option included in those communications. Service-related messages may still be sent when necessary.

How Personal Information Is Disclosed

Personal information may be shared only where necessary, including with:

  • Payment processors and delivery partners
  • Service providers who support website operations
  • Third parties where required to meet legal obligations
  • Parties involved in a business transaction such as a merger or restructuring

Personal information is not sold.

Children’s Data

The services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Data Retention

Reasonable measures are taken to protect personal information. No system can guarantee absolute security, and information transmitted over the internet may not always be secure.

Personal information is retained only for as long as necessary to fulfil its purpose, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

Requests can be made by contacting us using the contact details provided on the website.

International Transfers

Personal information may be stored or processed outside your country of residence. Where applicable, recognised safeguards are used to protect transferred data.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or how personal information is handled, please contact us using the contact details provided on the website.